Name: Diana F. (Pickerington, OH) 10/22/15
Services Performed: Bat and Mice Control/Exclusion
Do we have your permission to publish your full name with this testimonial on our website (Yes, No)?: Yes
How would you describe our professionalism? Were we polite and knowledgeable? : Both very polite and very knowledgeable.
Did we explain the process to your satisfaction? (Through website, over the phone or in person). : Yes on all 3
If there was a problem, did we address it quickly? How was our follow up service?: There was no problem and follow up was quick and professional.
Were we careful and respectful in and around your home and yard?: Yes definitely!
Have you used a different wildlife/pest control company in the past? If so, how did we compare?: No I haven’t
Would you refer us? If not, please let us know what we can change to be better in the future: I would definitely refer you to others
Name: Joyce D. (Wilberforce, OH) 8/18/15
Services Performed: Bat Exclusion
Do we have your permission to publish your full name with this testimonial on our website (Yes, No)?: Yes
How would you describe our professionalism? Were we polite and knowledgeable? : Very professional, polite, friendly. Like a grandson
Did we explain the process to your satisfaction? (Through website, over the phone or in person). : Gave me an in depth analysis of my pest problem in person as well as a written explanation
If there was a problem, did we address it quickly? How was our follow up service?: No problem and follow up service was timely and unobtrusive .
Were we careful and respectful in and around your home and yard?: Extremely
Have you used a different wildlife/pest control company in the past? If so, how did we compare?: My first problem and first pest company. I picked a good one
Would you refer us? If not, please let us know what we can change to be better in the future: Absolutely
Note: The testimonials (below) include work performed by Cory, prior to moving to our Ohio Branch.
Name: Kathy (4/7/2014)
Dave, would like you to know that dealing with your company and employees has been an outstanding experience! I have learned alot about bats and everyone has bent over backward to accomodate our needs. Cory is a wonderful man, very thorough and professional. Lisa and Vonnie have also been extremely professional but also fun to talk to and very informative. Thanks very much for the excellent service and I can hardly wait to be bat free! Thank you all very much!
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Name: Simona S. (5/31/2012)
Services Performed: Bat Exclusion
How would you describe our professionalism? Cory, Brian & Ricky were all very professional and knowledgeable. I learned about bats, their habits, safety issues etc, because your staff took the time to explain everything to me.
Did we explain the process to your satisfaction? I asked a lot of questions and had all of my questions answered.
If there was a problem, did we address it quickly? NO Problems.
Were we careful and respectful in and around your home and yard? The team members are respectful to the animals they come to assist with and with their customers. Its only been 4 days since we had our bat exclusion done, and so far, we have heard no indication of the bats still dwelling in our attic.
Is this your first time dealing with a NWCO (Nuisance Wildlife Control Operator)? No previous experiences.
Would you refer us? Of course! Happily!
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Name: Luanne R, New Baltimore (6/25/2012)
Services Performed: Bat Exclusion
How would you describe our professionalism? The services provided was exceptional. The two technicians (Cory & Ricky) who took care of my home were curteous, did a thorough job, and my home is now bat free. Great customer service from Vonnie in the office too! Thank you.
Did we explain the process to your satisfaction? Vonnie explained the process and educated me about the bats.
If there was a problem, did we address it quickly?
Were we careful and respectful in and around your home and yard? Yes
Is this your first time dealing with a NWCO (Nuisance Wildlife Control Operator)? Yes
Would you refer us? Yes, I already have.
